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How Amazon is helping after back-to-back earthquakes in Venezuela
Amazon
September 14, 2026
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Key takeaways
The airlift delivered more than 220 tons of relief in collaboration with Airlink, the U.S. State Department, and the United Nations World Food Programme.
Amazon donated and delivered more than 698,000 emergency supplies to support people who were injured and lost their homes.
More than 400 Amazon volunteers packed 10,800 hygiene kits and prepared emergency shipments alongside nonprofit partners.
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Amazon donated more than 698,000 emergency supplies to support Venezuela earthquake relief
When a series of earthquakes struck Venezuela on June 24, more than 6,000 people were killed and millions more were left reeling from the strongest quakes to hit the country in over a century.
Amazon launched one of the largest relief efforts in the company’s history to help communities in La Guaira, Venezuela, and beyond. Critical supplies reached 46 nonprofits leading the humanitarian response on the ground, including International Medical Corps, World Central Kitchen, and Save the Children International.
How Amazon helped power a barrier-breaking humanitarian airlift
Amazon began delivering critical supplies within a week of the earthquakes, donating more than 698,000 emergency supplies to nonprofits across Venezuela in total—including water filters, generators, tarps, blankets, and portable Wi-Fi systems.
Amazon powered a first-of-its-kind humanitarian airlift in collaboration with Airlink, the U.S. State Department, and the United Nations World Food Programme, donating airplanes and fuel at no cost. The collaboration removed one of the biggest barriers to getting aid into Venezuela when it was needed most, delivered more than 220 tons of relief, such as food, medicine, hygiene supplies, and more, to 27 nonprofits on seven flights from Miami to Caracas.
“Amazon’s support was instrumental in making this air bridge happen. Their generosity, speed, and logistics expertise allowed us to move critical relief supplies to communities in Venezuela faster than we could have on our own,” said Ashley Bustillo, an Airlink program manager.
Technology helps provide critical health services
Amazon Program Manager Drew Ramos packs rapid response technology systems for shipment from Amazon’s Disaster Relief Technology Hub in Nashville to All Hands & Hearts teams in Venezuela. Photo by William DeShazer
Amazon delivered rapid response technology systems and donated ad space to raise awareness of needs in Venezuela.
We provided Wi-Fi systems to All Hands & Hearts, who delivered them on motorcycles over damaged roads. The systems helped families contact their loved ones for the first time since the earthquakes and gave mental health providers the connectivity they needed to serve patients.
“Because of Amazon’s contributions, communities who were cut off from the rest of the world had the Wi-Fi they needed to reconnect,” said Nicolette Koeman, All Hands & Hearts chief engagement officer. “We distributed and set up Amazon’s rapid response technology systems at clinics and emergency hubs, so survivors could finally reach loved ones, and first responders and health professionals could deliver vital services. One mobile unit mounted on a car made it possible to host a movie night for kids—a moment of respite amid devastation that no child should ever have to experience.”
Amazon also donated Prime Video ad space in English and Spanish to nonprofits doing vital work in Venezuela, including World Central Kitchen, Airlink, International Organization for Migration, and All Hands & Hearts, reaching millions of viewers.
How Amazon volunteers stepped up after the Venezuela earthquakes
Kathy Calderon of Global Empowerment Mission smiles at a storage facility in Valencia, Venezuela after receiving emergency supply donations from Amazon on Friday, July 7, 2026. Photo by Carlos Becerra
More than 400 Amazon employees volunteered to help communities in Venezuela. They packed 10,800 hygiene kits, moved 800 pallets of relief supplies for Global Empowerment Mission, and shipped more than 75,000 medical supplies for the Venezuelan American Medical Association.
"These powerful earthquakes brought unthinkable pain to so many families. I’m grateful that Amazon was able to support the people of Venezuela alongside our nonprofit partners. The collaborative response showed what's possible when we bring Amazon's logistics, technology, and people together to help communities when they need it most," said Bettina Stix, director of Amazon Community Impact.
Learn more about Amazon's disaster relief program, which launched in 2017.
How Amazon’s Disaster Relief hubs help communities when every minute counts
Amazon donates and delivers emergency supplies to American Red Cross, World Central Kitchen, and other nonprofits from our Disaster Relief hubs.
July 8, 2026 5:30 AM Share
Amazon supports weekly humanitarian relief flights to Venezuela in first-of-its kind collaboration
Amazon unloads emergency supplies for earthquake relief in Caracas, Venezuela, on July 3, 2026.
Amazon is launching seven weekly relief flights to Caracas, Venezuela, to deliver critical supplies to nonprofits serving communities devastated by the June 24 earthquakes, which have left more than 650,000 people in need of aid. This humanitarian air bridge marks the first time Amazon will provide this service.
The weekly flights are possible through a collaboration between Amazon, Airlink, the U.S. State Department, and United Nations World Food Programme. Each organization plays a distinct role: The State Department coordinates access with local authorities, Amazon donates the aircraft and fuel at no cost to humanitarian organizations, Airlink determines what goes on each flight based on nonprofit needs, and the United Nations World Food Programme manages distribution in Venezuela.
The air bridge is designed to prevent an aid bottleneck or a second disaster, in which unrequested donations overwhelm communities and divert resources from the most urgent needs. Amazon is using its logistics network and aviation capabilities that move millions of packages daily, through Amazon Air Cargo, to deliver emergency supplies to the people who need them most.
"When more than 6 million people are affected and entire neighborhoods have been reduced to rubble, getting supplies quickly isn't just helpful—it's critical," said Bettina Stix, director of Amazon's Community Impact. "This air bridge will route supplies to registered NGOs who can put them to use immediately to serve the people most affected by this catastrophe."
Nearly a decade ago, Amazon launched Amazon Disaster Relief to get emergency supplies to those in need. The company started with a first relief flight for Hurricane Maria and has since donated and delivered more than 30 million emergency supplies and technology in response to over 200 disasters around the world. This first-of-its-kind collaboration with Airlink is another important step in supporting people affected by natural disasters.
"In a disaster of this magnitude, coordination and speed of response is everything. Amazon's donated airlift capacity allows us to move quickly and efficiently to heavily impacted communities in Venezuela—eliminating bottlenecks and ensuring that every flight delivers what they need most. This partnership embodies Airlink’s model in action: bringing the humanitarian, aviation, public, and private sectors together to get help to people in their moment of greatest need,” said Paloma Adams-Allen, Airlink president and CEO.
Volunteers from Amazon sort and pack emergency supplies for Venezuela earthquake relief alongside the nonprofit Global Empowerment Mission in Miami, Florida, on June 30, 2026.
The air bridge is one part of a broad Amazon relief effort for Venezuela earthquake relief, which includes ongoing support to more than a dozen nonprofits supporting communities on the ground, volunteering events led by Amazon team members in multiple cities, and the donation and delivery of over half a million emergency supplies within days of the earthquakes. In addition, Amazon put its technology expertise to work to help the people of Venezuela—supplying rapid response technology systems (self-contained units that provide critical technology like Wi-Fi). In La Guaira, Venezuela, near the epicenter of the twin quakes, the systems are connecting staff at hospitals and shelters and enabling them to communicate across locations. Amazon will continue working closely with organizations on the ground as their needs evolve, and stands with the people of Venezuela.
Learn more about Amazon's disaster relief efforts.
July 1, 2026 5:53 PM Share
Amazon donates over 663,000 emergency supplies as earthquake recovery continues
As communities across northern Venezuela continue to grapple with the aftermath of devastating twin earthquakes, the need for help is far from over. The quakes have taken thousands of lives and affected more than 6 million people. Many families are still sleeping outside. Entire neighborhoods have been reduced to rubble. Behind every number is a person—a parent searching for a safe place to sleep, a child who lost their school, a community that needs to know help is on the way.
Amazon is working with more than 12 nonprofits on the ground, using its global logistics, technology, and aviation capabilities to reach the people who need help most.
Here's the latest on Amazon's earthquake relief efforts in Venezuela:
Technology systems restoring connectivity
Amazon's first distribution of free rapid response technology systems arrived in Venezuela on June 30, and hospitals and shelters in northern Venezuela are already using them to restore critical Wi-Fi connectivity. Hundreds of additional systems with connectivity and power solutions are ready to be shipped as needed.
Amazon Air flight with emergency supplies
An Amazon Air flight will depart from Miami to Caracas on July 3, ready to donate and deliver approximately 500,000 supplies—including sleeping bags, tarps, generators, water filters, diapers, cleaning equipment, and hygiene kits—to nonprofits on the ground.
Early response and employee volunteers
In the hours after the earthquakes, Amazon made cash donations to six nonprofits providing search and rescue, medical care, and other emergency services. Amazon employees around the world paused their day-to-day work to volunteer, packing emergency supplies with the nonprofit Global Empowerment Mission in Miami.
“I'm grateful that Amazon can show up for communities facing unimaginable loss in Venezuela. Every supply we fly in, every hospital we help reconnect to Wi-Fi, every weekly flight we coordinate on non-commercial routes—it's all about reaching the people who need help and letting them know they're not alone and it’s the right thing to do,” said Bettina Stix, director of Amazon Global Community Impact.
Amazon's nonprofit partners in Venezuela
Amazon is working alongside the following organizations to support people in Venezuela affected by the earthquakes:
Airlink
All Hands & Hearts
American Red Cross
Footprint Project
Global Empowerment Mission
Good360
International Federation of Red Cross and Red Crescent Societies
International Medical Corps
International Technology Disaster Resource Center
United Nations International Organization for Migration
World Central Kitchen
World Food Programme
World Central Kitchen is providing hot meals to residents in neighborhoods that have been reduced to rubble.
“For communities struggling with unimaginable loss, a hot meal is more than a meal—it's a sign that someone is standing with you. World Central Kitchen is able to provide this support right now thanks to partners around the world like Amazon, who provide rapid partnership when it matters most,” said Linda Roth, World Central Kitchen chief communications and strategy officer.
The United Nations International Organization for Migration (IOM) described Amazon's early support as critical to standing up shelters and health services.
“Amazon's rapid support to our Venezuela earthquake response truly came when it mattered most. In the hours and days after the powerful earthquakes hit, Amazon's donation gave our team the flexibility we needed to provide life-saving medical assistance to families. When tragedies like earthquakes strike without warning, collective speed is critical—and IOM knows we can count on Amazon to act with urgency,” said Stephanie Dei, head of IOM's Private Sector Partnerships Division.
Learn more about Amazon's disaster relief efforts.
Amazon to provide 2,000 free rapid response technology systems that restore critical services in minutes
Each system is portable enough for one person to carry and set up, now scaling 50x ahead of hurricane season.
June 26, 2026 5:28 PM Share
Amazon is supporting nonprofits on the ground after devastating quakes hit northern Venezuela
Our hearts go out to all those affected by the devastating twin earthquakes that struck northern Venezuela, the strongest to hit the country in a century. The 7.2- and 7.5-magnitude quakes struck near Venezuela's capital, Caracas, taking hundreds of lives and affecting more than 6 million people. We are taking immediate action to provide support and relief during this challenging time.
Here's how Amazon is helping communities affected by the Venezuela earthquakes:
Prioritizing safety
Our top priority is ensuring the safety of our employees and partners. We have a 24/7 operation dedicated to providing alerts and up-to-date information when severe events like this occur to help inform our operational decisions, as well as an emergency relief fund for impacted employees.
“As the situation evolves, we remain committed to supporting our employees and the wider community affected by these devastating earthquakes. We will continue to work closely with community partners and humanitarian organizations for additional support in the coming weeks. We encourage everyone to prioritize safety and follow guidance from local emergency officials,” said Bettina Stix, Director of Amazon's Community Impact.
Supporting first responders
As the main airport in Venezuela recovers, Amazon is making donations to six nonprofits providing urgent humanitarian aid, including food, medical care, and more, in Venezuela, including:
Airlink
American Red Cross
International Medical Corps
United Nations International Organization for Migration
World Central Kitchen
World Food Programme
Donating and delivering emergency supplies
Amazon is working with first responders, nonprofit partners, and humanitarian relief agencies on the ground in Venezuela to coordinate the donation and delivery of emergency supplies, including blankets, hygiene supplies, and more.
Amazon has Disaster Relief hubs stocked with emergency supplies so we can get aid when and where it’s needed as quickly as possible once main transportation avenues reopen in Venezuela.
Amazon uses the same fast delivery network and cutting-edge technology that gets packages to doorsteps every day to deliver essential items to our nonprofit partners on the ground.
Since 2017, Amazon has donated and delivered more than 30 million essential supplies in response to 200+ disasters around the world, including the Türkiye and Syria earthquakes that struck in 2023. Amazon operates multiple Disaster Relief hubs in six countries around the world to quickly help when major disasters like earthquakes, hurricanes, and floods strike.
Learn more about our disaster relief efforts, which are part of our commitment to be a force for positive change in the communities where we live and work.
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Read the original: https://www.aboutamazon.com/news/community/amazon-response-venezuela-earthquakes-2026