Building the Agentic Enterprise: Secrets from Early Adopters

Building the Agentic Enterprise: Secrets from Early Adopters Salesforce customers are at the forefront of the agentic revolution, and they’re already seeing real-world value from it. Early adopters like Box and Engine are finding new efficiencies and improving the experiences of their own customers at scale. But these kinds of tech shifts don’t happen easily, and there are a lot of learning moments along the way. In a recent conversation, Olivia Nottebohm, Chief Operating Officer, Box and Demetri Salvaggio, VP, Customer Experience & Operations, Engine share their advice for companies looking to become agentic enterprises. Categories AI Agentforce Agentic Enterprise Customer Success Digital Transformation Snapshots: Other Share article Up Next Simplify Sales: Unifying Data in Slack More Related Content Sep 17, 2026 Sep 17, 2026 Sep 17, 2026 Sep 17, 2026 Sep 17, 2026 5 min read 4 min read 8 min read 7 min read Get the latest Salesforce News Close — Company newsroom — sourced from Salesforce. Matter furnished by the company. Not a Notice Nearby paid placement. This page reprints matter furnished by the company from its official newsroom. Notice Nearby did not write this release. Read the original: https://www.salesforce.com/news/stories/video/building-the-agentic-enterprise-secrets-from-early-adopters